Knowledge Base – Ultra Cast

Looking for help?

Installation

Smart TV's
iOS Device
Android Device
Firestick

Account

Changing my username
Changing my password
Renewal
My login details don't work
Parental Controls

Technical Support

General Troubleshooting
Clearing Cache
VPN
App not loading?
Channel/Movie/Series not loading?
Buffering
App stuck on advertisments
Downloader app error
Updating app
Audio problems
How to Change Language for a Movie or Series
The wrong content is displaying on my channel
Channel Has Audio Description Turned On – Can I Turn This Off?
Can I Get Subtitles?
Connection Limits
Parental Controls

Apps

Ultra Cast custom app
IPTV Smarters
XCIPTV
iBO Player
Smart TV apps