Audio problems

Troubleshooting Audio Problems on Ultra Cast

Audio issues can have various causes, and most of the time, they are related to the user’s device rather than the app itself. Devices such as surround sound systems or soundbars are known to sometimes cause issues, particularly with audio sync.

Common Causes:

•Surround sound systems or soundbars can interfere with proper audio synchronization.

•Device settings often require adjustment, as the problem is typically not related to the Ultra Cast app itself.

What You Can Do:

1.Check Your Device Settings

•Since audio problems are usually device-related, you may need to adjust the audio settings on your device. This could include settings within your TV, sound system, or any connected speakers.

2.Reset the Volume in Ultra Cast

•There’s a simple fix that could resolve audio loss.

•Open the Ultra Cast app on your device.

•Go to Settings, then select Other Settings.

•Click on Reset Volume.

•After resetting, check your volume settings again to see if this resolves the issue.

Unfortunately, due to the nature of audio-related problems being mostly device-dependent, further troubleshooting may require adjustments on your specific hardware. If the issue persists, feel free to reach out to our support team for more assistance!