Channel/Movie/Series not loading?

If you’re having trouble loading channels, movies, or series, follow these steps to troubleshoot:

1. Report the Issue

• If channels, movies, or series are not working, report the issue directly to us.
• Provide details about the specific channel, movie, or series, so we can address it quickly.

2. Change the Player Settings

• Some content may require specific codecs to function properly.
• You can switch between players in the app’s settings:
  • Go to Settings > Player.
  • Swap from EXO Player to VLC Player, or vice versa.
• Test different players to see which works best for the content you’re trying to load.

For further assistance, contact our support team, and we’ll help resolve the issue promptly!