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Channel/Movie/Series not loading?

If you’re having trouble loading channels, movies, or series, follow these steps to troubleshoot:

1. Report the Issue

  • If channels, movies, or series are not working, report the issue directly to us.
  • Provide details about the specific channel, movie, or series, so we can address it quickly.

2. Change the Player Settings

  • Some content may require specific codecs to function properly.
  • You can switch between players in the app’s settings:
    • Go to Settings > Player.
    • Swap from EXO Player to VLC Player, or vice versa.
  • Test different players to see which works best for the content you’re trying to load.

For further assistance, contact our support team, and we’ll help resolve the issue promptly!